SME/SMP Interest Group | Customer Acquisition – Proven methods to gain and retain
Growing businesses and gaining customers is relatively simple if you have a bit of an imagination, a great strategy and a good plan. In this session you will be given 25 proven methods to gain and retain customers to grow your business especially if you are on a tight budget.
Amanda Bracks, the presenter, has a motto “You can always have more because you can always do more”. In this presentation, she will show you how you can have more growth in your business throughout 2013 with easy and straightforward to implement activities.
Amanda Bracks is the author of "Customer Acquisition; 465 Ways to Gain and Retain Customers". She has been inspiring business owners, managers and their teams in new client acquisition and customer retention since 1995. She is a customer growth specialist focusing on combining fun and innovative prospecting methods to attract customers, diverse marketing campaigns to attract different markets, thorough sales systems to close sales easily and strong customer service procedures to keep customers longer. Amanda has personally managed many small businesses growing them from virtually nothing and sometimes from a massive loss of hundreds of thousands of dollars into a profit of millions of dollars in a short period of time. Amanda has been a mentor to thousands of sales people, customer service representatives and businesses owners, is a professional presenter, organises businesses conferences and writes articles for business publications.
6.45pm Webinar registration
|Date:||Monday 8 April 2013|
|Duration:||7pm - 8pm (Sydney time)|
All you need is a computer with internet connection and web browser. In individual cases you may require a phone. Further details on how to log-on to the webinar will be emailed to you prior to the event.
|Cost:||Complimentary, exclusive to SMP/SME interest group members.|
|CPD units*:||1 CPD unit|
|SME/SMP interest group:||We'd like to thank group facilitator Heather Smith for her invaluable contribution to this interest group. We are also open for your contribution to this interest group in the form of a webinar presentation. If you have a particular area of interest in SMP/SME, we will offer you with full support for your webinar presentation. If any members are interested in volunteering to organise a local group member gathering, please feel free to contact us.|
*One hour of learning is equal to one CPD unit. According to ACCA's CPD policy, you can count this towards your verifiable units if you can apply the learning in your career..